Lightwave eHealthcare Solutions Limited, a wholly Ghanaian-owned technology firm, has reaffirmed its dedication to advancing Ghana’s digital healthcare transformation and ensuring the continued stability of the Lightwave Health Information Management System (LHIMS).
For nearly a decade, Lightwave has partnered with the Ministry of Health (MOH) to develop and maintain LHIMS — the digital backbone of Ghana’s National E-Health infrastructure. The platform currently supports over 26 million patient encounters across public healthcare facilities, making it one of Africa’s most comprehensive and interoperable health information systems.
In a statement issued by the company, Lightwave highlighted its extensive contributions that go beyond contractual obligations, including integrating LHIMS with critical national systems such as the National Identification Authority (NIA), ePharmacy, Birth and Death Registry, GhiLIMS, and the DHIMS2 platform. The company also provided emergency infrastructure replacements — notably restoring Korle Bu Teaching Hospital’s data center after a fire — without financial reimbursement.
Despite the expiration of its formal contract in December 2024, Lightwave has continued to provide uninterrupted system support, maintenance, and data management services for the past nine months. This commitment, the company said, has been sustained solely through its internal resources, as no financial support has yet been received from the Ministry.
However, Lightwave expressed concern that prolonged administrative delays and lack of engagement from the Ministry have begun to affect operational capacity. The company has had to scale down staff and defer certain maintenance activities, leading to temporary challenges in some healthcare facilities.
“Any frustrations currently being experienced are not system failures but the direct result of administrative and political inaction,” the company stated. It further emphasized that the LHIMS system remains robust and continues to serve the nation effectively.
Lightwave also addressed recent reports suggesting attempts to shift blame for operational challenges, stressing that it has always acted transparently and professionally. The company disclosed that its CEO recently traveled to Ghana to meet with the Minister of Health in a bid to resolve the issues but described the meeting as “unexpectedly uncomfortable,” with a brief travel restriction later imposed and subsequently lifted.
Reaffirming its commitment to Ghana’s healthcare vision, Lightwave stated: “Our goal remains to ensure service continuity, protect patient data, and strengthen healthcare delivery through technology and collaboration.”
The company called on the Ministry of Health to expedite administrative processes to finalize contractual and funding arrangements, thereby securing the sustainability of Ghana’s e-health systems for the benefit of all citizens.
